Testimonials

Overton. RG25

Delighted with the results of the oven clean. A very friendly and professional service, I would highly recommend Grahame.

Overton. RG25

Miss. Neal, Basingstoke. RG21

Grahame was very knowledgeable, friendly and thorough. We are very happy with the service and our sparkling oven.

Miss. Neal, Basingstoke. RG21

Mrs. Mead, Basingstoke. RG24

It’s so lovely to have a nice and clean oven again. Good job and very professional. Thank you, Grahame.

Mrs. Mead, Basingstoke. RG24

Mrs. Oliver, Chineham. RG24

First rate service. Oven looks like new and Grahame completed the job in a highly professional and efficient fashion. I look forward to the next time!

Mrs. Oliver, Chineham. RG24

Basingstoke. RG42

Very pleased – Highly recommended, will use them again. Excellent communication throughout. My oven is now sparkling. Very helpful advice about a problem with the oven door. Care taken to cover flooring and leave everywhere clean and tidy. Many thanks.

Basingstoke. RG42

Hatchwarren. RG22

I am so pleased with my oven clean today. Grahame was so helpful and has done such as great job. He was clean, punctual and very efficient.

Hatchwarren. RG22

Mrs. Williams, Basingstoke. RG24

Just had my Rangemaster oven and extractor cleaned on a Saturday. Very pleased as it’s sparkling like new.

Mrs. Williams, Basingstoke. RG24

Mrs. George, Basingstoke. RG42

A slick and professional service. Thank you.

Mrs. George, Basingstoke. RG42

Taylors Farm, Basingstoke. RG27

Grahame was excellent. He was professional, friendly and very efficient. Oven has never been so clean. Grahame took all the components apart and now it is like new again.

Taylors Farm, Basingstoke. RG27

Mr H, Kempshott. RG22

Excellent job, very helpful and I’m very satisfied.

Mr H, Kempshott. RG22

Ms Kinchin, Basingstoke. RG22

Very pleased again (4th time). I have recommended to others.

Ms Kinchin, Basingstoke. RG22

Mrs Hookes, Oakley. RG23

Lovely clean oven. Very efficient, friendly service. Did extra few bits, ie new lamp. Would definitely use again.

Mrs Hookes, Oakley. RG23

Mrs George, Chineham. RG24

Brilliant clean today. Been before and really pleased with results. Highly recommended.

Mrs George, Chineham. RG24

Mrs Gaze, Basingstoke. RG22

Looks a very good job. Clean and tidy.

Mrs Gaze, Basingstoke. RG22

Mrs Wells, Basingstoke. RG24

Very impressed with the friendly, efficient service. Ovens look like new! Thanks to OVENU.

Mrs Wells, Basingstoke. RG24

Claire Reed, Sherfield-on-Loddon. Rg27

Lovely job! Really happy.

Claire Reed, Sherfield-on-Loddon. Rg27

Mrs Pyle, Basingstoke. RG22

Very pleased with service. Oven and hob looks brand new.

Mrs Pyle, Basingstoke. RG22

Mrs Brighton, Oakley. RG23

Great service with lots of care and time taken. Grahame was very professional, friendly and helpful. Many thanks and would definitely recommend.

Mrs Brighton, Oakley. RG23

Becky, Basingstoke. RG22

On time, reliable service. Very pleased – looks like new!

Becky, Basingstoke. RG22

Mrs A, Basingstoke. RG22

Thanks for a great oven clean. Tidy, cheerful and my oven sparkling like new. Very happy to have you in my home again. Thanks Grahame.

Mrs A, Basingstoke. RG22

Mrs S, Bramley. RG26

Thank you for such a great job, and cheerful service. I would definitely recommend your work.

Mrs S, Bramley. RG26

Mrs Doherty, Basingstoke. RG22

Grahame was excellent. Not only did he leave the oven gleaming, he also helped resolve a dishwasher issue. Excellent customer service. Highly recommend this service.

Mrs Doherty, Basingstoke. RG22

Mr. M.G. Dougal, Basingstoke. RG26

First class job. Great attention to detail, complemented by deep knowledge of his job. Reliable and efficient. We are very satisfied.

Mr. M.G. Dougal, Basingstoke. RG26

Mrs Wynne, Basingstoke. PE21

As ever a fantastic job! Very clean oven and great to have the oven repaired.

Mrs Wynne, Basingstoke. PE21

Mrs Gay, Basingstoke. RG21

Arrived on time. Delighted with results. Clean and repairs to seal and latch.

Mrs Gay, Basingstoke. RG21

Mrs Sturdy, Basingstoke. RG21

Super job, oven looks like new! Really pleased with the result. Highly recommended.

Mrs Sturdy, Basingstoke. RG21

Mrs Becket, Basingstoke

Excellent service.

Mrs Becket, Basingstoke

Sue, Oakley. RG23

Thank you Grahame for a brilliant service. Very pleased. Oven brilliantly clean. Looks brand new!

Sue, Oakley. RG23

Mrs Potter, Basingstoke. RG22

Friendly, professional and efficient – much better than previous oven cleaners I have used. Thank you.

Mrs Potter, Basingstoke. RG22

Mrs Lewis, Oakley. RG23

Thank you very much for the first class job you did on my oven.

Mrs Lewis, Oakley. RG23

Ms Norton, Beggarwood. RG22

Once again Grahame has done a fantastic job. Everything looks like new. Thank you so much.

Ms Norton, Beggarwood. RG22

Mrs. C, Oakley. RG23

Grahame did a fantastic job. Oven nice and clean.

Mrs. C, Oakley. RG23

Mrs McMurray, Basingstoke.

Grahame has done a brilliant job at cleaning my oven. I am very pleased with the finished article. Very pleasant and polite. I am recommending him to my daughter and anyone else who may ask me!

Mrs McMurray, Basingstoke.

Mrs. A. Gould, Overton. RG25

Grahame arrived promptly and did a fantastic job on our ovens. They looked better than new!

Mrs. A. Gould, Overton. RG25

Mrs Wills, Basingstoke. RG23

Very pleased with the return visit. Excellent result – booked for next year! Good work Grahame. Many thanks.

Mrs Wills, Basingstoke. RG23

Mrs B.E. Slaughter, Basingstoke. RG26

Very satisfied with result and with friendly service.

Mrs B.E. Slaughter, Basingstoke. RG26

Mrs Wibrew, Oakley. RG23

Excellent service. Very pleased with this company, would definitely recommend them. Will use Grahame again.

Mrs Wibrew, Oakley. RG23

Mrs Cooper, Overton. RG25

Lovely job. Very friendly, clean work, good price.

Mrs Cooper, Overton. RG25

Mrs Dillon, Rooksdown. RG24

I booked Grahame based on the testimonials of his web-site and I am not disappointed. We have just had a new kitchen and I wanted a new oven but felt it was extravagant as our oven is only 5 years old. So I booked a clean instead. It looks like we went ahead and bought a new oven! It is so clean! thanks Grahame.

Mrs Dillon, Rooksdown. RG24

Mrs Deacon, Oakley. RG23

Great job. Very professional as always.

Mrs Deacon, Oakley. RG23

Maureen, Sherfield On Loddon, RG27

Very efficient, prompt on arrival. Lovely, helpful man. A pleasure to know.

Maureen, Sherfield On Loddon, RG27

Mrs Cook, Basingstoke. RG22

Excellent service – very efficient and tidy, Our oven is back to new! Thank you.

Mrs Cook, Basingstoke. RG22

Mrs Mitchell, Chineham. RG24

Thank you so much for cleaning my oven and hob – it looks amazing! Great service, will be recommending to my friends.

Mrs Mitchell, Chineham. RG24

Mr. C, Basingstoke. RG22

Excellent service and great results.

Mr. C, Basingstoke. RG22

Mrs Saint, Basingstoke. RG25

Great job. Thank you.

Mrs Saint, Basingstoke. RG25

Mr Coyle, Chineham. RG24

Our poor oven and extractor was filthy, and hadn’t been cleaned for 20 years. Grahame did a fantastic job. The oven is now quite literally as good as new. It’s shiny, white rather than sticky yellow, and the inside is gleaming. Thank you OVENU and Grahame for restoring our oven.

Mr Coyle, Chineham. RG24

Mrs Warren, Basingstoke. RG22

Wonderful job.

Mrs Warren, Basingstoke. RG22

Mr Lane, Oakley. RG23

You’d be forgiven for thinking we’d got a brand new oven. A great job – well worth it!

Mr Lane, Oakley. RG23

Mrs Ayling, Basingstoke. RG24

We have been a very satisfied customer of Grahame’s for some years. Grahame is very thorough at cleaning our oven and hob. After he has left it, it is like having a new appliance.Will continue to use Grahame as long as he continues. I have already recommended him.

Mrs Ayling, Basingstoke. RG24

Mrs Saunders, Basingstoke. RG24

Great service! My oven now looks brand new. Next appointment booked! Thank you.

Mrs Saunders, Basingstoke. RG24

Mrs. J. Jones, Basingstoke. RG22

Thank you so much, a great job. Our old Range looks almost new again! Would thoroughly recommend Grahame.

Mrs. J. Jones, Basingstoke. RG22

Mrs Mercer, Hartley Witney. RG27

Many thanks for a swift and efficient service and good value for money.

Mrs Mercer, Hartley Witney. RG27

Brian, Basingstoke. RG22

On time, great service. Very professional. Many thanks.

Brian, Basingstoke. RG22

Mrs Atkinson, Basingstoke. RG24

We are extremely pleased with your service. The oven is absolutely sparkling – as new in fact. Thank you very much Grahame.

Mrs Atkinson, Basingstoke. RG24

Mr Reakes, Oakley. RG23

The hob and oven are indeed ‘like new’ in appearance and function. Thank you.

Mr Reakes, Oakley. RG23

Mrs Herbert, Basingstoke. RG24

Very pleased with the result and the polite and friendly service. Will use OVENU again and gladly recommend to others.

Mrs Herbert, Basingstoke. RG24

Mrs Mills, Basingstoke. RG21

Well happy! Fantastic job. I now have a new oven , can’t believe how clean and shiny it is. Thanks very much.

Mrs Mills, Basingstoke. RG21

Mr Jackson, Basingstoke. RG24

Fantastic clean as usual, everything is cleaned like new. Will definitely use you again in the future. Thanks.

Mr Jackson, Basingstoke. RG24

Mr Ruffman, Basingstoke. RG27

Prompt, hard working. Good result.

Mr Ruffman, Basingstoke. RG27

Mrs Millen, Hook. RG27

A splendid job well done. Very helpful. Very knowledgeable of the equipment.

Mrs Millen, Hook. RG27

Mrs. V. Slingsby. Appleshaw. SP11

I think he cheated, he bought a new oven I think!! Great.

Mrs. V. Slingsby. Appleshaw. SP11

Mrs Cowlin, Appleshaw. SP11

As always – a perfect job.

Mrs Cowlin, Appleshaw. SP11

Mrs Atkins, Oakley. RG23

This is the second time I have used OVENU. I was very pleased with the results the first time so have no hesitation in using OVENU again. Grahame is very pleasant and professional and leaves everything clean and tidy.

Mrs Atkins, Oakley. RG23

Mrs Downes, Basingstoke. RG21

Grahame called this morning to clean my double oven and hob. He made an excellent job and took his time to get everything spotless.

Mrs Downes, Basingstoke. RG21

Mr Slevin, Basingstoke. RG21

Fantastic job with oven and a grill like new! Very personable staff. Would definitely use again!

Mr Slevin, Basingstoke. RG21

Mr Marshal, Basingstoke. RG25

Grahame did a superb job cleaning my oven, it now looks like new.

Mr Marshal, Basingstoke. RG25

Miss Fuller, Basingstoke. RG22

Grahame cleaned our oven today. Fantastic job, the second time we have used him. Every single parts took apart, cleaned and put back together. Would recommend. Left everything tidy too.

Miss Fuller, Basingstoke. RG22

Mrs Miles, Hatchwarren. RG22

Grahame was punctual and made an excellent job of cleaning my Neff double oven and replacing oven lamps. Recommended.

Mrs Miles, Hatchwarren. RG22

Mrs Edwards, Basingstoke. RG24

Excellent service, very pleasant person. Ovens sparkling. Clean. Over the moon with the result. Recommend to friends and family.

Mrs Edwards, Basingstoke. RG24

Mrs Jones, Whitchurch. RG28

My oven was embarrassingly dirty and we are moving house. It now looks like new! I’m delighted with the service. No mess left behind. I will be certainly using you again!

Mrs Jones, Whitchurch. RG28

Mrs Brook, Overton. RG25

A brilliant job – thank you! All left sparkling, just as good as new. New lamp too – an extra! Thank you.

Mrs Brook, Overton. RG25

Mrs Scott-Wakeling, Hook. RG27

Moving house and everything is in the air but Grahame came on a bank holiday weekend and helped us out. Fantastic service and sparkling oven to be proud of.

Mrs Scott-Wakeling, Hook. RG27

Ms Chapman, Waltham Chase. SO32

Very impressed with the efficient service received from Grahame. Looks like a new oven. Thank you.

Ms Chapman, Waltham Chase. SO32

Mrs O’Neill, Basingstoke. RG22

Many thanks for your efficient oven clean today. Arrived promptly and was polite and friendly. The oven looks as good as new again. I would recommend OVENU as a great company with reasonable pricing.

Mrs O’Neill, Basingstoke. RG22

Mrs Van Der Noot, Hook. RG27

Grahame has returned. Very good work.

Mrs Van Der Noot, Hook. RG27

Mrs Jones, Bramley. RG26

Grahame has cleaned my oven and hob for a number of times now. He always does a great job, leaving everything clean and sparkling. Very happy with the service.

Mrs Jones, Bramley. RG26

Mrs Orchard, Old Basing. RG24

Thank you for a superb job – quick and efficient! Great result!

Mrs Orchard, Old Basing. RG24

Mrs Edmonds, Basingstoke. RG24

Grahame is prompt, methodical and a clean worker. Once again my oven looks like new and Grahame was able to make small on the spot repairs to my extractor fan! Highly recommended. I am booking again for my pre-Xmas clean.

Mrs Edmonds, Basingstoke. RG24

Mrs Maguire, Chineham. RG24

Excellent service and great result. All like new again. Many thanks.

Mrs Maguire, Chineham. RG24

Mrs Quillin, Basingstoke. RG22

The oven looks like new. I am very pleased with the work done. Grahame worked cleanly – nothing for me to do! Would definitely recommend and will call him again in the future. Many thanks.

Mrs Quillin, Basingstoke. RG22

Jane Condon, Basingstoke. RG22

Great service – Oven always looks like new. Thanks!

Jane Condon, Basingstoke. RG22

SG, Basingstoke. RG24

Thanks for a wonderful, clean oven. Looks amazing!

SG, Basingstoke. RG24

Mrs Barnard, Basingstoke. RG21

Everything so clean and sparkling, like having a new oven, hob, hood and microwave. FABULOUS.

Mrs Barnard, Basingstoke. RG21

Miss Hackney, Basingstoke. RG22

Just moved into a new flat with a revolting oven – Grahame has transformed it so it looks brand new! Thank you so much – I can finally start using it!

Miss Hackney, Basingstoke. RG22

Mrs Harris, Basingstoke. RG25

Thank you so much for coming out on a Saturday morning! Such a great job too!

Mrs Harris, Basingstoke. RG25

Mrs London, Basingstoke. RG21

Absolutely delighted with the cleaning of cooker. It looks almost new.

Mrs London, Basingstoke. RG21

Ms Cole, Basingstoke. RG23

Graham was fantastic – I never really realised my oven could look so clean. He also did my hob and extractor too!! Wow!

Ms Cole, Basingstoke. RG23

Mrs Lough, Oakley. RG23

Excellent and reliable service. My oven looks brand new. Would highly recommend!

Mrs Lough, Oakley. RG23

Mrs Bellamy, Basingstoke. RG23

Efficient, friendly service. Oven looks brand new and no mess!

Mrs Bellamy, Basingstoke. RG23

Ms Kranze, Basingstoke. RG24

Excellent service, very friendly. Would definitely recommend to friends and certainly use again.

Ms Kranze, Basingstoke. RG24

Vicky Staniforth, Basingstoke. RG23

Wow! The ovens look they have just been purchased. Grahame is great – friendly and very careful when working.

Vicky Staniforth, Basingstoke. RG23

Mrs Eley, Basingstoke. RG23

Very happy with the professional and friendly service provided by Grahame. I would happily use him again and recommend him to friends and family.

Mrs Eley, Basingstoke. RG23

Mrs Lyons, Basingstoke. RG22

What a great job – beautiful clean oven looks just like new – and what a delightful guy who did it. Thanks Grahame.

Mrs Lyons, Basingstoke. RG22

Miss Burr, Basingstoke. RG24

Many thanks for a fabulous job, my oven, hob and extractor fan are now as new! I’ll definitely use you in the future.

Miss Burr, Basingstoke. RG24

Mrs Nicholls, Basingstoke. RG22

I am absolutely delighted with the service I have received, also delighted with the prompt, friendly service. My oven looks like new, money well spent.

Mrs Nicholls, Basingstoke. RG22

Mrs Arthur, Bramley. RG26

My cooker has come up like new, it’s wonderful!

Mrs Arthur, Bramley. RG26

Mr Saunders, Basingstoke. RG28

Fab service, thank you. Came up like new.

Mr Saunders, Basingstoke. RG28

Sue, Basingstoke. RG25

Thank you for such a friendly and efficient service – and a sparkling clean oven! I will be booking again next year my 4th year with OVENU.

Sue, Basingstoke. RG25

Mrs Walker, Hatch Warren. RG22

Grahame came to clean my oven this morning and I couldn’t be more pleased with what he’s done. What a lovely friendly professional man. I will be telling everyone about him.

Mrs Walker, Hatch Warren. RG22

Mr Barefoot, Chineham. RG24

Grahame did a sterling job cleaning our oven. Nice to see his attention to detail making sure every part was cleaned.

Mr Barefoot, Chineham. RG24

Mrs Lock, Basingstoke. RG22

Delighted with the excellent job by Grahame. My oven looks like new again. Thank you!

Mrs Lock, Basingstoke. RG22

Lisa Adams, Basingstoke. RG22

Wow! I have a new oven! Great job. Will recommend to all my friends with dirty ovens!! Thanks Grahame.

Lisa Adams, Basingstoke. RG22

Mrs Karaahmet, Basingstoke. RG22

Delighted with the service that Grahame provided by cleaning my oven, hob and extractor. Professional job well done. Thank you.

Mrs Karaahmet, Basingstoke. RG22

Mrs Mitchell, Basingstoke. RG24

Thank you so much for the amazing job you did on my oven, hob and extractor. It was a great friendly service that I will definitely use again and recommend.

Mrs Mitchell, Basingstoke. RG24

Mrs Mars, Hook. RG29

Graeme was fantastic. The oven was like new when he’d finished. I will definitely tell family and friends to use him, I will use him without a doubt.

Mrs Mars, Hook. RG29

Mrs Lee, Basingstoke. RG24

Great cleaning service. My dirty oven has turned into a brand new oven. Thanks.

Mrs Lee, Basingstoke. RG24

Mrs Gibbs, Basingstoke. RG24

As a repeat customer I continue to be extremely satisfied with the service Graeme provides and have no hesitation in recommending his services to anyone.

Mrs Gibbs, Basingstoke. RG24

Mr Miles, Basingstoke. RG22

What a great job. Highly recommended. Fantastic.

Mr Miles, Basingstoke. RG22

Mrs Page, Basingstoke. RG22

Very pleased with our excellent oven clean – like a new cooker.

Mrs Page, Basingstoke. RG22

Mrs Thomas, Oakley. RG23

Thank you so much for a friendly professional service. No thing was too much trouble. I will be happy to recommend you to anyone.

Mrs Thomas, Oakley. RG23

Mr Sloggett, Basingstoke. RG21

Thanks so much for a efficient and thorough clean. After moving house, the oven was a state, now it’s gleaming. Thanks again. Highly recommended.

Mr Sloggett, Basingstoke. RG21

Mr Turner, North Wanborough. RG29

I called up the company and they were able to respond very quickly and fit me in the following day. The oven which had obviously not been cleaned after came up like brand new. I think you could sell it from a showroom. Great service from Graeme Clarke who offered a nice personal service and, who was a pleasure to have in my kitchen. I will recommend him to all my friends.

Mr Turner, North Wanborough. RG29

Sandy Myall, Kingsclere. RG20

Excellent job. Graeme very helpful.

Sandy Myall, Kingsclere. RG20

Mrs. S. Reed, Tadley. RG26

Very professional service – fast, but thorough.

Mrs. S. Reed, Tadley. RG26

Mrs Sim, Basingstoke. RG22

Very pleased with my oven which looks like new. Very professional job. Will definitely use OVENU again. Thank you.

Mrs Sim, Basingstoke. RG22

Mrs Karen O’Conner, Basingstoke. RG25

My AGA looks like new. Fantastic job. Thank you.

Mrs Karen O’Conner, Basingstoke. RG25

Tim Evans, Basingstoke. RG24

Many thanks for coming out early on Saturday morning. The oven looks great and no longer smokes like a chimney! Thanks for a great service Graeme!

Tim Evans, Basingstoke. RG24

Bev, Basingstoke. RG23

Oven very clean. Took his time. Worth having it done.

Bev, Basingstoke. RG23

Catherine, Basingstoke. RG24

Graeme arrived punctually. Our oven had three years of dirt and it now sparkles like brand new.

Catherine, Basingstoke. RG24

Sandra, Basingstoke. RG21

I was very happy with the service provided. Graeme did a great job. My 10 year old cooker sparkles like new now. Very impressed.

Sandra, Basingstoke. RG21

Kathryn, Basingstoke. RG22

Absolutely first class service and results. I couldn’t be happier with the clean – my only problem mow is that I don’t want to use my oven again and get it dirty! I wouldn’t hesitate to recommend OVENU to my friends and family. Thank you.!

Kathryn, Basingstoke. RG22

Nikki Allsopp, Basingstoke. RG23

Very pleased with my oven. Graeme was very thorough and the oven gleamed.

Nikki Allsopp, Basingstoke. RG23

Liz, Basingstoke. RG22

Graeme came to clean my 2 side by side ovens. The job was done to perfection. Ovens like new again. Graeme is very friendly and helpful engineer and left my kitchen spotless. Highly recommended.

Liz, Basingstoke. RG22

Lynne, Basingstoke. RG24

A brilliant job – ovens and hob look like new. Would definitely recommend to friends and family.

Lynne, Basingstoke. RG24

Jenny, Basingstoke. RG26

I was very impressed with the service from OVENU. My oven looks like new. It seems a shame to have to use it! I will be recommending OVENU to my friends.

Jenny, Basingstoke. RG26

Mrs Goodall, Basingstoke. RG22

Very pleased with the oven. Very efficient and organised. Good to have the shelves taken outside to clean. No mess.

Mrs Goodall, Basingstoke. RG22

Mrs Tucker, Basingstoke. RG24

Cant believe how clean the oven came out. It looks like brand new. Would definitely recommend – brilliant service.

Mrs Tucker, Basingstoke. RG24

Mr Small, Basingstoke. RG22

Fantastic service. Great communication. Very professional team. Pricing very competative. Very happy with the whole thing.

Mr Small, Basingstoke. RG22

Mrs Brady, Chineham. RG24

Wonderful job. Cooker looks new. Pleasant worker.

Mrs Brady, Chineham. RG24

Mrs Kelly, Basingstoke. RG21

Great value for money service. Cooker now looks as good as new. Professional, courteous and would use again and recommend.

Mrs Kelly, Basingstoke. RG21

Mrs White, Basingstoke. RG24

I am absolutely delighted with the oven cleaning. It looks brilliant!

Mrs White, Basingstoke. RG24

Mr R. J. Leech, Basingstoke. RG27

Grahame was brilliant. His service was above and beyond what I had expected. I would recommend Grahame without reservation for his service.

Mr R. J. Leech, Basingstoke. RG27

Mrs Greenaway, Oakley. RG23

Grahame has cleaned and valeted my oven. It is 24 years old and looks like new. I will now be afraid to use it. A service I shall certainly use again.

Mrs Greenaway, Oakley. RG23

Miss Swaisland, Basingstoke. RG21

Oven very clean, fab job. Used before and will definitely use again.

Miss Swaisland, Basingstoke. RG21

Mrs Fowler, Basingstoke. RG24

Spotless and like new again!

Mrs Fowler, Basingstoke. RG24

Mr Turner, Hook. RG27

Very clean and tidy. Personable. Good price. Would definitely use again.

Mr Turner, Hook. RG27

Trish, Basingstoke. RG23

Fantastic job. Really, really pleased with results. Thank you.

Trish, Basingstoke. RG23

Clara, Basingstoke, RG22

I was delighted with my oven clean. Grahame was very thorough and efficient. I would definitely recommend his services to anyone wanting a decent oven cleaner!

Clara, Basingstoke, RG22

Lorna, Basingstoke. RG22

Very pleased with my lovely clean oven. Used OVENU last year, this year and will next year too. Grahame was friendly and efficient. Definitely recommend him!

Lorna, Basingstoke. RG22

Christine, Basingstoke. RG21

Grahame came and cleaned my oven, hob and cooker hood. It looks absolutely fantastic. It looks brand new. I will be the envy of all my friends, hopefully they will follow my lead and get Grahame to do theirs too. Fantastic job. Thank you.

Christine, Basingstoke. RG21

Rachel, Basingstoke.

Great friendly service and brilliant job carried out. Will definitely use OVENU again and wont hesitate to recommend to family and friends.

Rachel, Basingstoke.

Leigh Walker, Basingstoke. RG26

Grahame did an amazing job cleaning my Range oven, both ovens are gleaming! Would definitely recommend Grahame and will be inviting him back next time!!

Leigh Walker, Basingstoke. RG26

Emma Marshall, Basingstoke. RG22

I now have a oven and hob which now looks new. Cannot thank Grahame enough for the excellent service that was done !! Thank you.

Emma Marshall, Basingstoke. RG22

Mrs Bailey, Basingstoke. RG22

I am very pleased with the service, my oven looks new again, and I will be using this service again. Thank you.

Mrs Bailey, Basingstoke. RG22

Sue Partridge, Basingstoke. RG26

Grahame came and cleaned my Range style oven today. As usual he has done a wonderful job and left the oven looking like new. He also works in an extremely tidy but very friendly way. Next clean already booked.

Sue Partridge, Basingstoke. RG26

Mr Williams, Basingstoke. RG27

I was very impressed with the helpful and friendly service. The oven looked fantastic when finished-like new. I would definitely recommend to others.

Mr Williams, Basingstoke. RG27

Alisson, Basingstoke. RG24

I am very pleased with OVENU’s valeting service. Grahame was very punctual and left everything clean and sparkling. Thank you.

Alisson, Basingstoke. RG24

Helen, Basingstoke. RG25

Great Job! I love my new Aga. Money very well spent. Never seen it look so good. Definitely use OVENU again.

Helen, Basingstoke. RG25

Mrs Bentley, Basingstoke. RG28

Fantastic service. Spotless oven-better than new. Delighted with the results.

Mrs Bentley, Basingstoke. RG28

Greta, Basingstoke. RG22

Very happy with beautifully clean oven, very friendly and helpful with trying to fix fan. Clean and tidy will definitely recommend.

Greta, Basingstoke. RG22

Mr Apps, Basingstoke. RG24

Very good job carried out by courteous operator, also very obliging and helpful in all area of oven cleaning. Very pleased with result.

Mr Apps, Basingstoke. RG24

Victoria Segal, Fleet. GU52

Thank you for a brilliant job. My oven and hob look like new again. I could never get them to look this good myself.

Victoria Segal, Fleet. GU52

John, Basingstoke. RG27

I never thought I would get the oven clean again, After a couple of hours with OVENU it looks like a new oven/cooker top. Great job.

John, Basingstoke. RG27

Claire, Basingstoke. RG29

Once again a sparkling service and at a great price. Who could ask for anything more.

Claire, Basingstoke. RG29

Mrs Edmondson, Basingstoke. RG23

Graham arrived promptly, worked diligently and left me with a sparkling clean oven. The kitchen was left tidy and clean also.

Mrs Edmondson, Basingstoke. RG23

Mr Appleby, Basingstoke. RG22

My oven is marvellously clean now, and Grahame was excellent.

Mr Appleby, Basingstoke. RG22

Becks, Basingstoke. RG25

Very, very, impressed. Our oven looks brand new. Grahame really has done a fantastic job on what was a grotty oven. A very polite and friendly guy and a really impressive clean. We definitely recommend Grahame and OVENU. Many thanks.

Becks, Basingstoke. RG25

Rachel Vigar, Basingstoke. RG26

We have used Grahame on several occasions and always found him to be clean efficient and very friendly. I have recommended him too. He is also very careful with our children and dog around the products used to clean our ovens.

Rachel Vigar, Basingstoke. RG26

Mrs Archer, Basingstoke. RG22

Grahame Clark cleaned my cooker for me today and I am so pleased, it is like having a new cooker even though it’s 10 years old.

Mrs Archer, Basingstoke. RG22

Mrs. B. Lewington, Basingstoke. RG22

Very pleasant person with efficient workmanship. Beautiful clean oven, better than when new. Thank you.

Mrs. B. Lewington, Basingstoke. RG22

Kelly, Basingstoke. RG26

Grahame came over to do my oven clean today and did an amazing job – you can hardly tell if it is the same oven, hood and hob etc! Extremely friendly, reliable and efficient. I will definitely be using Grahame on a regular basis. I have never had a oven cleaned professionally but I cant believe the difference and it was cheaper than I thought it would be! Thank you Grahame!

Kelly, Basingstoke. RG26

Tina, Basingstoke. RG24

Very good service. Great new cooker.

Tina, Basingstoke. RG24

Ian Clark, Bramley. RG26

This is the second time I have had Grahame Clark come to clean my oven. Yet again fantastic service, and a spotless oven!! I would most certainly use again and recommend the services offered to anyone. Thanks again.

Ian Clark, Bramley. RG26

Chris, Basingstoke. RG22

Just like new, didn’t think the oven could ever look so good. Great service and friendly advice. Will recommend you to all my friends.

Chris, Basingstoke. RG22

Fiona, Basingstoke. RG25

Grahame has done a brilliant job. Very thorough and my oven looks like new. He also provided me with further information and tips for my appliance. I would definitely recommend this company to my friends.

Fiona, Basingstoke. RG25

Dee Scott, Basingstoke. RG21

I am so pleased with the wonderful job done today, My oven is now beautiful again. Great job! Thanks a million.

Dee Scott, Basingstoke. RG21

Mrs Cracknell, Basingstoke. RG22

Brilliant. My oven had not been cleaned for a few years not months, years and it has come up like new. Will tell family and friends. I am really pleased.

Mrs Cracknell, Basingstoke. RG22

Debbie Dennison, Basingstoke. RG25

My oven was long overdue for a clean and I am delighted with the result of Grahame’s visit. Grahame has been thorough and professional and I will be pleased to use the service again.

Debbie Dennison, Basingstoke. RG25

Rebecca, Basingstoke. RG25

Brilliant service and the cooker looks like new. Much better than companies I have previously used.

Rebecca, Basingstoke. RG25

Susan, Basingstoke. RG24

Prior to booking OVENU I had e-mailed and called many oven cleaning companies, but upon seeing the web site and video I was impressed. I rang OVENU and was promptly called back by Grahame who then booked me in. A very impressive, friendly and thorough clean. Will definitely be using OVENU in the future. Thoroughly recommended.

Susan, Basingstoke. RG24

Mr Reeves, Basingstoke. RG25

Oven is like it’s never been used. Factory clean.

Mr Reeves, Basingstoke. RG25

Sue, Basingstoke. RG24

Brilliant job _  looks like new.

Sue, Basingstoke. RG24

Mrs Thame, Basingstoke. RG25

An excellent job and a very pleasant and careful operator. OVENU it certainly is!

Mrs Thame, Basingstoke. RG25

Fiona, Oakley. RG23

Grahame came to my rescue at very short notice when another oven cleaning company let me down. He has transformed my Range back to showroom condition. I am absolutely delighted. He has worked hard and a happy sole to be with. Thank you.

Fiona, Oakley. RG23

Mrs Fran Maclachlan, Basingstoke. RG22

The first time I have used OVENU and my oven is sparkling and like new.

Mrs Fran Maclachlan, Basingstoke. RG22

Felicity, Basingstoke. RG24

Very clean oven, looks brand new, pleased with the results.

Felicity, Basingstoke. RG24

Mrs Dodson, Basingstoke. RG22

We are very pleased with the oven cleaning service. Grahame was very polite, tidied up after himself and did an excellent job. We would recommend his services to anyone.

Mrs Dodson, Basingstoke. RG22

Mr Warner, Basingstoke. RG28

I am so pleased with the work done. My oven looks like new. Grahame was so helpful and polite.

Mr Warner, Basingstoke. RG28

Mr Page, Basingstoke. RG22

A marvellous. The cooker looks like new.

Mr Page, Basingstoke. RG22

Mrs Brindle, Basingstoke. RG21

My third time using the OVENU service, second with Grahame. Fantastic results, very friendly and informative service. Many thanks – see you again. (Even my husband was very impressed).

Mrs Brindle, Basingstoke. RG21

Mrs Bayford, Overton. RG25

Excellent service, the oven and hob look brand new. Very pleased with the results.

Mrs Bayford, Overton. RG25

Karen Lyons, Lychpit. RG24

This is the second time Grahame has come to clean my oven. I have been extremely pleased with the results. He is also very happy and helpful and I would thoroughly recommend him.

Karen Lyons, Lychpit. RG24

Lucy, Basingstoke. RG28

Fantastic service! My oven looks as good as the day it was first fitted – seems a shame to use it and get it all dirty again. Will definitely use OVENU again and recommend to my friends. Thank you.

Lucy, Basingstoke. RG28

Mrs Godleman, Basingstoke. RG22

May I say a sincere thank you to the man who cleaned my cooker. He made an absolute tremendous job and made it look like new and I do mean like new. I would advise anyone to call him when you need a cooker cleaned. Thank you very much Grahame will see you again.

Mrs Godleman, Basingstoke. RG22

Rebecca Lodge, Basingstoke. RG22

Thank you for such a great service, quick, friendly, efficient and the oven looks brand new!

Rebecca Lodge, Basingstoke. RG22

Caroline Cope, Basingstoke. RG22

Grahame offers a friendly and professional service. The standard of work is fantastic and leaves ovens looking like new.

Caroline Cope, Basingstoke. RG22

Miss. R. Parker, Basingstoke. RG22

From the first call the service was brilliant – thank you. Grahame was very friendly and did an excellent job. Our oven looks like new!

Miss. R. Parker, Basingstoke. RG22

Mrs Spencer, Whitchurch. RG28

Fantastic job. Cooker looks like new. Always satisfying to have a man clean the oven!! Thanks Grahame.

Mrs Spencer, Whitchurch. RG28

Carol ,Overton. RG25

Grahame was really great – my oven looks better than new! He was friendly and approachable and I would have no hesitation in recommending this service.

Carol ,Overton. RG25

Jane, Basingstoke. RG25

Ashamedly I had a disgusting oven which is now sparkling and clean – like brand new! Thank you Grahame. Would definitely recommend this service.

Jane, Basingstoke. RG25

Version 1.3

Maintaining your privacy and your trust is very important to us. We strive to be especially clear on how we use your personal information, if and when we collect it, and on the ways in which we can work together to protect your privacy.

This document is for compliance with the UK Data Protection & Privacy legislation and the Applied GDPR (General Data Protection Regulation) also known as Regulation (EU)2016/679

This Privacy Policy explains the:

  • Identity and contact information of the data controller
  • Legitimate interests of the data controller or third party
  • Purpose of the processing and the lawful basis for the processing
  • Categories of personal data to be processed
  • Details of whether personal data came from direct or indirect sources
  • Recipients or categories of recipients of the personal data
  • Details of data transfers to a third country and safeguards
  • Length of time personal data is processed and any criteria used to establish the length of time the data is processed
  • Data Subject’s Rights (Your rights)
  • Right to complain to the supervisory authority/regulator
  • Details of any part of a statutory or contractual requirement and possible consequences of failing to provide the personal data
  • The existence of any automated decision making, including profiling and information about how decisions are made

What products and services are covered by this policy?

This Privacy Policy applies to the information that we may obtain from you through your use of our website(s), from your direct contact with our franchisees or a call handling centre, collectively called the “Services”. If you have any questions or need more information about these Services, please contact us at the email address in the section below.

Data Controller

For the purposes of the data protection & privacy legislation the Data Controller is:- Ovenu Franchising Limited (abbreviated to ‘we’ and/or ‘us’ throughout this notice)

Ovenu Franchising Limited is a Company Registered in England & Wales under Registration Number 3751822.

We are also registered at the Information Commissioner’s Office No.ZA225575

To contact us, please write to us at our Trading Address; Unit 3, Station Industrial Estate, Oxford Road, Wokingham Berkshire. RG41 2YQ or use Email: privacypolicyinformation@ovenu.co.uk

We will use the information we collect for a variety of purposes, including to:

  • Make our Services work for you;
  • Provide, operate, maintain, improve, personalise, and promote our Services;
  • Develop new products, services, features, and functionality;
  • Process and complete transactions, and send you related information, including purchase confirmations and invoices;
  • Communicate with you, including responding to your comments, questions, and requests; providing customer service and support;
  • Providing you with information about services, transmitting technical notices, updates, security alerts, administrative messages, and occasional marketing messages;
  • Providing other news or information about us;
  • Monitor and analyse trends, usage, and activities in connection with our Services;
  • Investigate and prevent fraudulent transactions, unauthorised access to our Services and other illegal activities

We only process personal data on a legitimate interest basis that such processing is necessary in order to enter into or perform a contract for our service(s) or provide further information about our franchise opportunities and/or;

We and our franchisees will legitimately process data to confirm any and all bookings made in keeping with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and/or;

We and our franchisees will process data to supply you with accurately prepared and costed quotations prior to commencing works based on information you provide us with either verbally or via our website contact forms.

Providing further information about our franchised business opportunity is often supplied over a number of communications and there is always the option to unsubscribe at any time to stop receiving further information electronically. To stop receiving communications via any other media (by post for example), you can request this in writing to our Trading Address above.

All of the above is processed on the basis we have a legitimate interest which is not overridden by the rights or freedoms of the affected data subjects.

Categories of personal data and Sources

What information do we collect from you, and how is it used?

Direct:

You can visit our website without telling us who you are and without revealing any personal information about yourself. To provide full service however, we will most often need to collect some personal information. For instance, we collect information about you when you request a quotation or details of our franchise opportunity. The types of Information we collect may include email address, country of residence, your name, postal address and phone number.

We do not collect or process sensitive/special categories of personal data, nor facilitate processing personal data of data subjects under the age of consent (children).

Indirect:

From cookies: We may also collect “cookie” information that we may save to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customise our Services and your experience; to allow you to access and use our Services ; to log visits and to understand which areas and features of the Services are most popular. We may also associate the information we store in cookies with personal information you submit while using our Services. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services.

For specific information on cookies, please refer to Aboutcookies.org

Logs: We may record certain information and store it in log files when you interact with our Services. This information may include Internet protocol (IP) or other device addresses or ID numbers as well as browser type, Internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, your mobile carrier and system configuration information.

Analytics: We and our analytics providers also collect and store analytics information when you use our Services to help us improve our Services. We make sure this data is anonymous by not connecting any analytics data to personally identifiable data such as a name, email address, physical address or phone number.

How might we share information?

We are not in the business of renting or selling your personal information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we will share your personal information with third party data processors, as set out below:

The Ovenu business is run and operated as a Business Format Franchise under franchise agreement between Ovenu Franchising Limited and our franchisees.

Our appointed franchisees process data in accordance with our Internal Privacy Policy stipulations and in accordance with the Terms of their Franchise Agreement with us.

Newsletter Service: We use a commercial application to facilitate our newsletter service and there is the opportunity to unsubscribe on each & every item.

Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your information (including your personal information) to a third party if:

  • We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request
  • To protect the security or integrity of our products and services
  • To protect our property, rights, and safety and that of our customers or the public from harm or illegal activities
  • To respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or
  • To investigate and defend ourselves against any third-party claims or allegations.

Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another person or company. And for clarity, this may include the change in proprietorship of a franchise territory. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website and/or email as part of our contractual obligation to you.

Data Transfers

The data controller does not transfer personal data outside of the United Kingdom or European Union. The data controller has ensured that adequate safeguards are in place with data processors acting on its behalf.

How long will we keep the personal data?

Retaining some data may be subject to a statutory retention period and this must be adhered to, (to keep certain data for a minimum period of time). This may include personal data (name, address, contact details), but on expiry of such statutory requirement, such data will be destroyed securely. Where possible any personally identifiable data will be anonymised or pseudonymised.

Your information we use for occasional marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. Our backup routine keeps data for a rolling 30 day period after which time the data is removed from all systems.

Statutory or other requirements

We do not process personal data in respect of any statutory requirement nor require personal data to be supplied as part of any contractual agreement other than the franchise agreement with our franchisees however, in respect of the controller’s services, certain communications may not be possible without such personal data being supplied, for example an email to furnish you with updates information etc. or an address to fulfil an order.

Profiling and Automated Decision Making

No profiling or automatic decision making processes are undertaken by us in respect of any personal data processing activities.

Your rights

Your fundamental rights as a Data Subject are:

  1. The right to be informed
  2. The right of access
  3. The right of rectification
  4. The right of erasure (often known as the right to be forgotten)
  5. The right to prevent processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automatic decision making and profiling

Under the right of access (2), you have the right to obtain:-

– confirmation that your data is being processed;

– access to your personal data; and

– other supplementary information

So that you are aware of and can verify the lawfulness of the processing, your right to access can be exercised by contacting the data controller as above.

Not all fundamental rights are absolute.

Your right to complain to the supervisory authority/regulator

You have the right to complain about organisations processing your personal data.  You can exercise this right by contacting the supervisory authority of the data controller as follows:-

Head office

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

We regularly review and, where necessary, update our privacy information. If we plan to use personal data for a new purpose, we’ll update our privacy information and communicate the changes to individuals before starting any new processing.